My guy really doesn't need to go in for a grooming, but I do like to take him there for some fine tuning. Patrick, Diane and the staff there seem to run a tight ship and focus one one thing; Grooming. Which is good because that is why we go there! Nails, teeth, anal glands, a good bath, a cute bandana and my guy is good to go. As I went in early in the day this most recent visit I was actually able to wait for him. Overall a good experience. One strange thing though, I have visited Sparky's several times now and have yet to meet a Sparky.